Bulk Order Portal Self-Service

The Bulk Order Portal (BOP) is a specialized enterprise platform to streamline and simplify the process of placing bulk Oura Ring orders for organizations.

This Help Center article is for organizations that have already finalized a Self-Service Agreement with Oura and can submit their own orders on BOP.

If you don’t have self-service access, reach out to an Oura Customer Success Specialist or contact partnersupport@ouraring.com so we can help create your order. You can follow this Help Center article for an Oura-serviced BOP order. 

Creating an Order

To create an order for your organization:

1. Log in to Bulk Order Portal using your account email. You’ll be sent an authentication email to complete your login
2. Once you’re logged in, click Create Order
3. Select your Order type and follow the linked instructions for:
   • Direct Purchase,
   • Size Later Purchase, or 
   • Sizing Kits Only

Direct Purchase

1. Enter Contact Information for the order
   • Billing email: Receives monthly consolidated invoice (1st of the month) for any purchases made in the previous month
   • Buyer email: Responsible for accepting the order and selecting/making payment 
2. In Order Details, add the information of ring recipients. You’ll need the recipient’s ring style, ring size, delivery address, and contact information
   • Selecting CSV Upload allows you to download and fill in our CSV template for the order. If you need specific product SKUs, contact an Oura Customer Success Specialist
   • Selecting Order Builder allows you to enter recipient information manually
3. After reviewing orders, select the Oura Membership type. All ring recipients on the order will have the same membership type
4. Select which ring recipients will receive sizing kits
5. Select the shipping method for your order
6. Enter billing information and payment information, then select Place Order. You’ll see a confirmation page with your order details
7. Review your order summary and select Submit Order. You’ll be given an order number (BO-XXXX)

Size Later Purchase

1. In Size Later Purchase, select:
   • Addresses Known: if you know the addresses of all ring recipients in the ring order
   • Addresses Unknown: if you don’t know the addresses of all ring recipients. This option is only available for pre-approved enterprise customers with established net payment terms. If you’d like to select this option, contact an Oura Customer Support Specialist or partnersupport@ouraring.com
2. Enter Contact Information for the order
   • Billing email: Receives monthly consolidated invoice (1st of the month) for any purchases made in the previous month
   • Buyer email: Responsible for accepting the order and selecting/making payment 
3. In Order Details, add the information of ring recipients. You’ll need the recipient’s delivery address and contact information
   • Selecting CSV Upload allows you to download and fill in our CSV template for the order
   • Selecting Order Builder allows you to enter recipient information manually
4. After reviewing orders, select the Oura Membership type. All ring recipients on the order will have the same membership type
5. Select which ring recipients will receive sizing kits
6. Select the shipping method for your order
7. Choose what kind of email communications you want to send to ring recipients:
   • Yes: Recipients will receive an email asking them to enter their ring size and finishes
   • No: The person completing the order will enter ring sizes and finishes for recipients before emails are sent notifying them of the ring order
8. Enter billing information and payment information, then select Place Order. You’ll see a confirmation page with your order details
9. Review your order summary and select Submit Order. You’ll be given an order number (BO-XXXX)

Sizing Kits Only

1. Enter Contact Information for the order
   • Billing email: Receives monthly consolidated invoice (1st of the month) for any purchases made in the previous month
   • Buyer email: Responsible for accepting the order and selecting/making payment 
2. Enter shipping addresses for sizing kit recipients
3. Enter billing information and payment information, then select Place Order. You’ll see a confirmation page with your order details
4. Review your order summary and select Submit Order. You’ll be given an order number (BO-XXXX)

Next Steps: Receiving Rings

Ring recipients should visit these Help Center articles to learn more about receiving their rings:

• Recipient Redemption Site: Known Addresses
• Recipient Redemption Site: Unknown Addresses