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Recipient Redemption Site: Unknown Addresses

Last updated: May 15, 2026

  1. Ring Recipients receive an email to "Claim your Oura Ring."
    Screenshot 2025-12-02 at 9.17.42 AM.png
     
  2. Enter your order email address and click "Get Code."
    Screenshot 2025-11-04 at 9.47.54 AM.png
     
  3. Check your email for the single-use code.
    Screenshot 2025-11-04 at 9.48.05 AM.png
     
  4. Copy and paste the Sign-in-Code in the box and click Submit.
    Screenshot 2025-11-04 at 9.48.59 AM.png
    1. The code can be resent by selecting Resend Code if needed.
       
  5. You'll be asked to enter your Shipping Address
    1. Note: recipients can update their shipping address within the same country between sizing kit delivery and the ring selection process.
      Screenshot 2025-11-17 at 10.17.41 AM.png
       
  6. Click Continue
     
  7. Choose if you want a Sizing Kit
    1. Note: you can uncheck the box if you do not need one (this should only be if you've used the sizers already)
      Screenshot 2025-12-02 at 11.50.42 AM.png
    2. Click Continue
       
  8. You will receive an order confirmation for the sizing kit
    Screenshot 2025-12-02 at 11.52.20 AM.png
     
  9. Click Select Ring under My Orders
    Screenshot 2025-12-02 at 11.54.47 AM.png
    1. Only available options will appear
       
  10. Click Submit
    Screenshot 2025-11-17 at 10.20.45 AM.png
     

  11. You will receive an order confirmation email

    Screenshot 2025-12-02 at 9.19.38 AM.png
     

  12. Once your order ships, you will receive another email with tracking.

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Recipient Redemption Site: Unknown Addresses | Oura Enterprise Support