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Enterprise Support Center

For Healthcare, Research, Government, Retailers, Resellers, Coaches, and Employers.

Size Later Purchase

Last updated: February 20, 2026

  1. The buyer receives an email titled "Review your Oura Order."
    Screenshot 2025-12-09 at 10.40.48 AM.png
     
  2. Click Review Order
    1. Note: if the link is unclickable, make sure you have marked the email as NOT SPAM.
       
  3. Select Email Sign In
    Screenshot 2025-12-08 at 9.41.47 AM.png

     
  4. Enter the email address used on your order and send a magic link.
    Screenshot 2025-12-08 at 12.03.52 PM.png


  5. A "One-time link" email is sent 
    Screenshot 2025-12-08 at 9.42.11 AM.png
    1. Click Authenticate

       
  6. Review your Order
    Screenshot 2025-12-08 at 10.34.38 AM.png
    1. Then, check the Payment Terms & Conditions box.
       
  7. Select Checkout
     
  8. Enter your Billing Information
    Screenshot 2025-12-08 at 9.44.11 AM.png
    1. Billing will be separated into U.S. and international categories if applicable
       
  9. Click Continue
     
  10. Select Your Payment Type
    1. Credit Card / ACH Direct Debit / Customer Initiated
      1. Customer initiated = wire transfer outside of the portal
        Screenshot 2025-12-08 at 10.51.05 AM.png
    2. Net Terms
      Screenshot 2025-12-08 at 9.44.38 AM.png
      1. Note: Net Terms will only appear if the customer has a credit limit in place
        1. For “addresses unknown” orders, pay now is unavailable due to tax implications. You must have credit terms in place to use this flow.
           
    3. Purchase Order: optional
      Screenshot 2025-11-04 at 9.56.38 AM.png
       
  11. Click Place Order
     
  12. The Order Confirmation is received
    1. The Order Number begins with BO- 
      Screenshot 2025-12-08 at 10.58.45 AM.png
       

  13. Once payment is approved:

    1. Addresses Known:
      1. Recipients receive a Recipient Redemption Site link to specify size/finish.
      2. Sizing kit shipping notification email is sent if applicable.
      3. Ring fulfillment follows.
      4. Ring shipment tracking emails are sent.
    2. Addresses Unknown:
      1. Recipients receive a Recipient Redemption Site link to provide address and choose whether to receive a sizing kit.
      2. If selected, the sizing kit is shipped and a notification email is sent.
      3. After sizing, recipients re-enter the site to submit size/finish for ring fulfillment.
      4. Ring shipment tracking emails are sent.
         
  14. See: Placing an Order on the Recipient Redemption Site for recipient steps

Still need help?

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partnersupport@ouraring.com
Size Later Purchase | Oura Enterprise Support