Activating an Oura Ring and Membership

Before activating an Oura Ring and Oura Membership, make sure the Oura App can run on your device.

The Oura App is supported on iOS devices running Apple iOS 16 and higher, or Android devices running Android 10 and higher with Google Play services. Your device must support Bluetooth 4.0.

Please ensure your mobile device has a stable internet connection. The ring must remain on the charger for the entire duration of pairing and account setup. 

Connecting your Oura Ring to your Mobile Device
Creating an Oura Account
Setting up Oura Membership
Finish Account Setup
Troubleshooting Oura Membership Setup

Connecting your Oura Ring to your Mobile Device

1. Download the Oura App from the Apple app store or Google Play App Store
2. Unbox the ring and charger
3. Plug the charger into a USB power source, such as a laptop or supporting power brick
4. Put your ring on the charger. The LED will blink blue to indicate that your ring is ready to be paired
5. Make sure that your device's Bluetooth is enabled

Creating an Oura Account

1. Open the Oura App and tap Start
2. Enter an email address to use for your Oura account and tap Continue
3. On the next screen, accept the Terms of Use and Private Policy by selecting the first toggle. If you'd like to receive Oura usage tips and special offers in your email, select the second toggle as well
4. Follow the in-app instructions to pair a new Oura Ring with your device
5. Once you've completed pairing your Oura Ring with your device, tap Send setup email
6. Check your inbox for an account set up email (subject: “Continue your Oura Ring and Membership account setup”). In the email, select the Set up account button or the verification link

Setting Up Oura Membership

Your next steps will depend on whether or not your organization has purchased Oura Membership for its ring recipients.

Organization has paid for Oura Membership

If your organization has purchased Oura Membership for its ring recipients, you’ll see the following screen:

Tap Return to the Oura App to finish setting up your account.

If you’re supposed to have an Oura Membership through your organization, but are being prompted to enter a billing address and payment method, move to the Troubleshooting Oura Membership section below.

Organization has not paid for Oura Membership

If your organization has not included Oura Membership for its ring recipients, then you’ll be prompted to enter a billing address and payment method in Membership Hub. 

Learn more about the benefits of Oura Membership.

Once Oura Membership setup is complete, select Return to the Oura App.

Finish Account Setup

1. On the “Finish Oura account setup” screen, tap Continue and tap the Send Code button. You’ll receive a one-time passcode in your email
2. Copy the passcode from your email, paste the passcode in the Oura App, then tap Submit code
3. Follow the in-app instructions to update your Oura Ring’s firmware and sync your data
4. Enter your location, personal information, and focus areas. You can edit these details in the Oura App at any time
5. On the “Let’s find your best signal!” screen, tap Continue, then tap Start journey to complete Oura Ring and account setup

Troubleshooting Oura Membership Setup

If you have an Oura Membership through your organization, but are being prompted to enter payment information, try the following steps:

Ask your organization for the contracted Oura Membership start date

The Oura App won’t recognize your organization’s Oura Membership if you connect an Oura Ring before the contracted Oura Membership start date. 

You have the option to enter your payment information. Once the contract begins, your payment method will be automatically removed from their account.

You can also wait until the contracted start date to connect an Oura Ring.

Check that your device is correctly paired with your Oura Ring

If Bluetooth pairing fails to connect to your Oura Ring, the Oura App will not recognize your organization’s Oura Membership, and prompt you to provide payment information.

If you experience Bluetooth pairing issues, follow these steps to resolve the pairing failure: 

1. Remove the Oura Ring from your device’s Bluetooth settings
2. Uninstall the Oura App
3. Reinstall the Oura App from the Apple app store or Google Play App Store
4. While in the Oura App, wait for the app to prompt you to connect the ring to Bluetooth and keep it on the charger connected
5. Go through the setup steps while the ring remains on the charger

If the Bluetooth pairing continues to fail, the Oura App will prompt you to enter payment information to complete account setup.

Your organization’s Oura Membership will be applied once you successfully pair your Oura Ring and device. You will not be charged for your Oura Membership.

You can also contact our Partner Support Team (partnersupport@ouraring.com) for help pairing your ring.