You can ship to the Eurozone and the United States using this flow |
Note: Your billing address must be in one of these locations.
See Countries Shipped for more details.
1. Click Start an Order
2. Select your ring style, or I need to order sizing kits first:
-
Gen 3
- Horizon and Heritage
- Oura Ring 4
Note: You can only add one style to your cart at a time. However, you can order both styles in one order.
-
Choose whichever style first, then follow steps 3-5
- Do not proceed to checkout on step 6. Instead, click the home button, start an order, choose the second style this time, and follow steps 3-5 again.
- You will then see both styles + all memberships (if applicable) in your shopping cart.
3. Select your number of rings in each size/finish
-
Select finishes are only available in certain styles
(e.g., Rose Gold Horizon, but not Heritage)
4. Select your B2B membership length (1,2, or 3 years).
- Select No Membership if you want the end users to pay for their membership.
- All rings must have the same membership length
5. Hit Add to Cart
6. Review your shopping cart
- Everything correct? Click Proceed to checkout
-
Want to start over? Click Reset my order
7. Select multi-address shipping
8. There are two options for uploading the addresses
-
-
CSV Upload
-
You must download a new CSV each time, as it is unique to what is in your cart
See CSV Information and Troubleshooting for more tips
-
Enter the information manually one by one
-
You must download a new CSV each time, as it is unique to what is in your cart
-
CSV Upload
9. Once the information is entered, click Validate Addresses and Review Shipping Settings
- It will provide you with an error code in red if there are any errors. You must correct any errors before moving on by clicking the pencil icon.
10. Review your Shipping Settings and select Process Orders
Note: EU orders will be in Euros and US orders in USD, so you will have two separate transactions
11. Your orders are now processing
12. Enter or select your payment information and click Submit Payment
-
-
US: ACH or Credit Card can be used
-
EU: Credit Card only
-
US: ACH or Credit Card can be used
13. You will receive both order confirmations once the transactions are completed