You can ship to the Eurozone and the United States using this flow |
Note: Your billing address must be in one of these locations.
See Countries Shipped for more details.
1. Click Start an Order
2. Select your ring style, or I need to order sizing kits first:
- Oura Ring 4
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Gen 3
- Horizon and Heritage
Note: You can only add one style to your cart at a time. However, you can order both styles in one order.
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Choose whichever style first, then follow steps 3-5
- Do not proceed to checkout on step 6. Instead, click the home button, start an order, choose the second style this time, and follow steps 3-5 again.
- You will then see both styles + all memberships (if applicable) in your shopping cart.
3. Select your number of rings in each size/finish
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Select finishes are only available in certain styles
- e.g., Rose Gold Horizon, but not Heritage
4. Select your B2B membership length (1,2, or 3 years).
- Select No Membership if you want the end users to pay for their membership.
- All rings must have the same membership length
5. Add to Cart
6. Review your shopping cart
- Everything correct? Click Proceed to checkout
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Want to start over? Click Reset my order
7. Select multi-address shipping
8. There are two options for uploading the addresses
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CSV Upload
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You must download a new CSV each time, as it is unique to what is in your cart
Note: Order numbers need to match exactly from the CSV template to Order Hub's order summary display.See CSV Information and Troubleshooting for more tips
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Enter the information manually one by one
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9. Once the information is entered, click Validate Addresses and Review Shipping Settings
- If there are any errors, it will provide you with an error code. You must correct any errors before moving on by clicking the pencil icon
10. Click Process Orders
11. Review Order and Submit Payment
Note: ACH is available for US Customers only
12. Submit Payment
- Note: The total amount will not show the price with tax included. The tax total for orders shipping to Europe will not be seen until the payment has been submitted unless VAT is included.
13. You will receive your order confirmation
FAQs
- If multiple items are shipped to the same address, they will be shipped together. Order Hub will default to the same shipping speed for those addresses
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Both the Admin and the recipient will receive a tracking number once the order has been fulfilled