You can ship to the Eurozone and the United States using this flow |
Note: your billing address must be in one of these locations. See Countries Shipped for more details.
- Click on "Start an Order"
- Select your ring style: Horizon or Heritage. If you need to order sizing kits, select, "I need to order sizing kits first."
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- You can only add 1 style at a time to your cart, if you want both styles in the same order, this is still possible.
- Choose whichever style first, then follow steps 3-5
- Do not click on proceed to checkout on step 6, instead, click the home button, start an order, choose the second style this time, and follow steps 3-5 again. This will add the rings to your current order.
You will then see both styles + all memberships (if applicable) in your shopping cart.
- You can only add 1 style at a time to your cart, if you want both styles in the same order, this is still possible.
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- Select your ring style: Horizon or Heritage. If you need to order sizing kits, select, "I need to order sizing kits first."
- Select the number of rings you want in each size/finish
- Select your B2B membership length (1,2, or 3 years). If you want the end users to pay for their membership, select no membership.
Note: all rings must have the same membership length
- Hit add to cart
- Review your shopping cart
- Everything correct? Click proceed to checkout
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Want to start over? Click Reset my order
- Select multi-address shipping
- There are two options for uploading the addresses
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CSV Upload
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you must download a new CSV each time - as it is unique to what is in your cart
See CSV Information and Troubleshooting for more tips
Note: order numbers need to match exactly from the CSV template to Order Hub's order summary display.
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Enter the information manually one by one
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- Once the information is entered, click Validate Addresses and Review Shipping Settings
- If there are any errors, it will provide you with an error code. You must correct any errors before moving on by clicking the pencil icon
- If there are any errors, it will provide you with an error code. You must correct any errors before moving on by clicking the pencil icon
- Click process orders
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Review your order and select your payment type
Note: ACH is available for US Customers only
- Click Submit Payment
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Note: the total amount will not show the price with tax included. Orders shipping to Europe will not see the tax total until the payment has been submitted unless VAT inclusive.
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Note: the total amount will not show the price with tax included. Orders shipping to Europe will not see the tax total until the payment has been submitted unless VAT inclusive.
- You will receive your order confirmation
Note
- If multiple items are going to be shipped to the same address, they will be shipped together. Order Hub will default the same shipping speed for those addresses
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Both the Admin and the recipient will receive a tracking number once the order has been fulfilled