To avoid any ordering complications, account credentials should NOT be shared. Super Admins can create additional profiles for other administrators. There are three options when creating new administrator profiles, Company admin, Division Admin and View Only Access.
A Company admin would have access to any stored financial information, such as the preferred company credit card or ACH information. They would also be able to access any invoices or previous orders information placed by the Super Admin. In short, a Company admin would have the same access as a Super Admin.
A Division admin will have all ordering capabilities but will not have access to stored payment information or previous order history placed by the Super admin. They would only have access to their own payment and shipping options. Division admins are ideal for organization that would like to keep their invoicing or finance records separate.
View Only Access is ideal for your accounting or finance teams. View Only Access will allow users to view and download past purchases, past invoices and transaction history. They will not have access to ordering options.
Adding Admins
To add Company admins, select Create Administrator within the User Management section of My Account. Input the details and create a password for your new Company Admin. They will be able to change it upon logging in. You will need to inform your new Company admin of their credentials to log in. Make sure to include the URL, orderhub.ouraring.com. Order Hub does not currently notify new administrators that their profile has been created.
Prior to creating Division admins, the Order Hub team needs to establish your divisions for your profile within our system. If you have not requested divisions for your organization, user the Support Center link at the bottom of any Order Hub page. Enter the details of what the division you would like to created (E.g. California office/New York office, Women's/Men's Basketball). Include the role specifications such as Division admin or View Only Access.
Once the Order Hub team creates your divisions, you can then create the Division admin profile, in the User Management section of My Account. Select with division and role you would like to assign to the new admin. Super admins will need to inform the new administrators of their log in credentials. Be sure to include the URL, orderhub.ouraring.com. Order Hub does not currently notify new administrators that their profile has been created.
